Support

SalEZ by LTsneakers

Contact Us

If you need help with SalEZ or have any questions, get in touch:

Email: ltsneakers@contact.com

We aim to respond within 48 hours.

Frequently Asked Questions

How do I add products to my inventory?

Go to the Stock tab and tap "Add Item". Enter the product name, purchase price, expected profit, quantity, and category. You can also use the Inbox Scanner to automatically detect orders from your email.

How does the Inbox Scanner work?

The Inbox Scanner connects to your email via IMAP using an app-specific password (not your main password). It scans for order confirmation emails and extracts product details like name, price, and quantity. You can then review and add them to your inventory with one tap.

What is an app password and how do I get one?

Gmail: Go to your Google Account → Security → 2-Step Verification → App Passwords. Generate a new password for "Mail".

Outlook: Go to your Microsoft Account → Security → App Passwords.

iCloud: Go to appleid.apple.com → Sign-In and Security → App-Specific Passwords.

Is my email password safe?

Yes. Your app password is stored in the iOS Keychain, which is encrypted by the operating system at the hardware level. We never see or store your password on any server. You can also delete your saved inbox at any time.

Where is my data stored?

All your data is stored locally on your device. We don't have cloud accounts or servers that store your inventory. If you delete the app, your data is permanently removed.

Can I track subscriptions?

Yes. Go to the Subscriptions page from the More menu. You can add subscriptions with monthly cost, renewal date, and set reminders so you never forget a renewal.

How do I log a sale?

Open any product from your Stock page, then tap the sell button. Enter the sold price, platform, and quantity. The sale will appear in your Sales page with profit calculated automatically.

Can I use SalEZ offline?

Yes. All inventory management, sales tracking, and data viewing works completely offline. The only features that need an internet connection are the Inbox Scanner and PSA slab lookups.

How do I delete my data?

You can delete individual items by swiping left on them. To remove all data, simply delete the app from your device. To remove saved email inboxes, swipe left on the inbox in the Scanner page.

Reporting Issues

If you encounter a bug or something isn't working as expected, please email us at ltsneakers@contact.com with a description of the issue and the device you're using. Screenshots are always helpful.